News & Perspectives

Catch up on the latest trending topics and thought leadership surrounding Apex and the healthcare industry

Apex Revenue Technologies | Monday, May 22, 2017

As we’ve emphasized in previous posts, patient satisfaction is a critical metric to be measured – and it shouldn’t stop at the medical experience. It’s important to the overall relationship with your patients to capture their satisfaction with their financial journey, as well, to secure loyalty...
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Apex Revenue Technologies | Thursday, May 4, 2017

At Apex, we exist to help our clients achieve their vision for a better patient experience and stronger financial results. Nothing gives us a greater sense of a job well done than to see our clients share their remarkable stories with their peers.

For UPMC, consumerism in healthcare is a...
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Apex Revenue Technologies | Monday, March 20, 2017

Now more than ever, the time is right to take a close look at healthcare billing. The new administration  may bring more change in patient financial...
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Patrick Maurer | Monday, January 16, 2017

Messages specific to balance due amounts allow hospitals to tailor wording and payment options based on high or low balances.

Patients are now responsible for a higher percentage of their balances than ever before. In fact, in 2015, individuals were responsible for paying...
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Apex Revenue Technologies | Thursday, December 22, 2016

In our previous blog How Well Do You Understand Your Patients? we mention the importance...
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