News & Perspectives
Catch up on the latest trending topics and thought leadership surrounding Apex and the healthcare industry
As a healthcare provider, you have an obligation to safeguard your patients’ sensitive information—both health-related and financial. When you bring an outside partner into your business, it’s imperative to choose one that takes patient privacy as seriously as you do.
American households will receive more than 25 billion invoices and statements this year.
Recent trends show that around 15 percent of these bills will go uncollected by providers. There are a myriad of reasons for this – from general confusion about the payment process, to unnecessarily...
As we’ve emphasized in previous posts, patient satisfaction is a critical metric to be measured – and it shouldn’t stop at the medical experience. It’s important to the overall relationship with your patients to capture their satisfaction with their financial journey, as well, to secure loyalty...